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Introduction

ThincAdmin ERP Documentation

Introduction

Welcome to ThincAdmin ERP, a comprehensive solution designed to empower businesses with tools to manage and streamline operations efficiently. Whether you're running a spa, managing inventory, or overseeing staff and customer relationships, ThincAdmin ERP is built to help you organize, automate, and grow your business seamlessly.

This document provides an in-depth guide to understanding, setting up, and maximizing the use of ThincAdmin ERP.

How ThincAdmin ERP Helps Users

1. Centralized Management

  • Brings all business functions under one platform, reducing complexity and enhancing visibility.
  • Integrates modules for inventory, finance, HR, and customer relationship management.

2. Automation of Workflows

  • Automates routine tasks like appointment scheduling, invoicing, and notifications.
  • Reduces manual effort, freeing up time for strategic planning.

3. Customization and Scalability

  • Flexible modules tailored to meet the unique needs of your business.
  • Scalable to grow alongside your business.

4. Data-Driven Decision Making

  • Provides actionable insights through dashboards and reporting tools.
  • Tracks key performance metrics in real time.

5. Enhanced Communication

  • Features like Notifications and Feedback enable clear communication with staff and customers.

Tabs Overview

Main

Overview

  • Displays an overview of business performance metrics, including revenue, appointments, and resource utilization.
  • Provides quick access to essential KPIs for decision-making.

Spa Management

  • Manages spa branches, service offerings, and operational workflows.
  • Tracks bookings, staff allocation, and branch performance.

Sub-Admin

  • Allows creation and management of sub-admin accounts.
  • Configures role-based access and permissions for streamlined operations.

Customers & Services

Calendar

  • Enables scheduling and tracking of customer appointments.
  • Displays bookings in day, week, and month views.

Invoices

  • Generates professional invoices with options for customization.
  • Tracks payments, overdue amounts, and payment histories.

Customers

  • Maintains a detailed database of customer records, including contact information and transaction history.
  • Facilitates loyalty program management and customer feedback collection.

Services

  • Allows businesses to define and update services offered.
  • Includes fields for pricing, time durations, and service descriptions.

Staff

  • Manages staff profiles, roles, and responsibilities.
  • Tracks performance metrics and task assignments.

Inventory & Finance

Inventory

  • Tracks stock levels, reorder points, and supplier relationships.
  • Enables creation of purchase orders and inventory categorization.

Assets & Resources

  • Maintains records of business assets.
  • Monitors resource usage and schedules maintenance if required.

Content & Communication

Notification

  • Configures and customizes alerts for appointments, payments, and tasks.
  • Ensures timely communication with staff and customers.

Feedbacks

  • Collects and analyzes feedback from customers.
  • Uses feedback to drive improvements in services and operations.

Posts

  • Allows creation and management of posts for promotions, updates, and announcements.
  • Provides scheduling and visibility controls for posts.

More

Account Setting

  • Manages user account details, including password updates and security settings.
  • Logs and tracks user activity for audit purposes.

FAQ

  • Provides access to frequently asked questions and troubleshooting tips.
  • Serves as a quick guide for resolving common user issues.
Overview